Household caught in London, England after the London, Ontario, airways refused to board them

Two Canadians are caught in England after being denied entry to a connecting flight that was presupposed to take them residence and nobody has been in a position to assist them up to now.

Hussein Borut, 74, and his son, Mustafa, 25, have been on a visit to Lebanon to go to household and have been returning residence earlier this week by way of London, England, by way of Calgary, Alta. Refused to board WestJet flight.

Each flew with the airline from Calgary to London, England on 11 Could with none issues.

“WestJet stated it was out of their management,” stated Hussain’s daughter Zainab Borot, who’s working from London, Ont., attempting to get her members of the family residence.

Airline staff have indicated that the difficulty could also be associated to the truth that their flight residence might take them into US airspace, however nobody has supplied a concrete reply as to why they didn’t take off. Can. Zainab Borot informed CBC Information that neither member of the family is on the no-fly record that they’re conscious of.

The household has contacted International Affairs Canada, the Canadian Embassy in England, and the Transportation Security Board. They tried to contact Homeland Safety in the US, however couldn’t attain anybody.

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“We’re stranded in London, England, from June 22, 2022 at 15:05 pm,” Hussain wrote in an e-mail.

“I am a 73-year-old senior, with two knee replacements, and two leg surgical procedures which are lower than a month previous. I have been on the airport for greater than 48 hours. I fell asleep on the airport ground in a single try. I am in to search out some reduction. My medical situation is deteriorating quickly. I am exhausted, and my rheumatoid arthritis is growing to a degree of ache I’ve by no means felt earlier than.”

In an e-mail to CBC Information on Friday, WestJet stated they need to observe security procedures within the nations the place they function, and fly.

The corporate assertion stated, “Within the occasion we obtain notification from a jurisdiction {that a} visitor shouldn’t be permitted to board considered one of our plane, we’re required to observe the process set forth by the jurisdiction from which we’ve got acquired this data.” have acquired.”

4 flights, 4 denials

A journey agent suggested him to ebook all flights that might not go into US airspace. They’ve tried to ebook 4 such flights by way of Calgary, Toronto, Iceland and Halifax, however every time is denied boarding.

Hussein stated in his e-mail to CBC Information, “We have informed the Canadian authorities about this, however they’re coming again with the identical response: The Canadian authorities has nothing to do with Canadians abroad to assist return residence.” There isn’t any legislative duty.”

Borotes is stranded in London, England, after being denied boarding at his flight residence to Canada. (Submitted by Zainab Barot)

His daughter is distraught and anxious for her father but additionally offended that nobody is ready to assist the household.

“They’re simply attempting to go residence. My dad has been a Canadian since 1965,” she stated.

Liberal lawmaker Peter Fragiskatos has been concerned in serving to the household get residence, though he cautioned that the Canadian authorities can not intervene with selections made by US officers.

“We proceed to do our greatest to assist this household,” Fragiskatos stated. “It’s a very troublesome scenario. They aren’t allowed to board the flight due to a US choice that, it appears, prevents them from coming into US airspace. As is the case with many flights, the US has to Chosen for touchdown by airways. In case of emergency.”

The household is in search of one other flight by way of Iceland that may escape US airspace.

“This case is one thing we’re conscious of, and we care about it as an workplace,” Fragiskatos stated. “My duty is to exhaust each choice Canada can do to assist deliver them again.”

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