It is Official, LG Is Shutting Down Its Cell Enterprise Unit


After months of rumors, LG has formally introduced that they’re shutting down their cellular enterprise unit, citing the “extremely aggressive cell phone sector”. The transfer will permit the corporate to concentrate on areas equivalent to linked units, good properties, AI, electrical automobiles, robotics and business-to-business options, amongst others.

We have reviewed a number of LG smartphones over time, together with the fascinating LG Wing. Usually talking, we had been impressed with the standard of its gear in addition to their willingness to strive new issues like twin and swivel shows. As LG talked about, it is a crowded market, and so they’ve been an underdog for a couple of years, going up in opposition to the likes of Apple, Samsung, and Huawei.

Current LG cell phone stock will nonetheless be out there on the market. The corporate will present service help and software program updates for purchasers of present cellular merchandise, region-wise, for a time period.

LG Canada has included a Q&A with its press launch that ought to hopefully reply most of your questions.

1. How lengthy will LG Cell merchandise be out there for buy?

A. LG cell phones shall be out there for buy whereas provides are ultimate. Test together with your provider for particular product availability.

2. Will my telephone nonetheless work?

A. Your present LG telephone will proceed to work together with your service supplier.

3. Will buyer companies be out there to LG telephone customers after the closure of the cellular enterprise?

A. In Canada, LG will totally adjust to its commonplace 1-year restricted guarantee included with every LG cell phone. LG will present further after-sales help relying on the mannequin and contractual obligations. After-sales help may be discovered at: http://lg.com/ca_en/help or by calling 1-888-542-2623 from 8:00 a.m. ET to 9:00 p.m. ET, week 7 Day.

4. How lengthy will the restore components be out there? Will I nonetheless be capable of purchase cellular equipment?

A. LG will proceed to offer service components for a minimum of two years from the date of buy of the telephone.
Provide could also be restricted for numerous gadgets equivalent to protecting circumstances.

5. Will the working system improve proceed?

A. An Android 11 OS improve is at the moment below growth, and we additionally intend to offer an Android 12 OS improve for choose fashions. You’ll obtain a notification in your telephone when an replace is accessible. Please contact 1-888-542-2623 for any questions.

6. Will software program updates proceed to be offered?

A. LG will present safety, software program and have updates for a minimum of two years for choose fashions after the machine is launched.

7. How lengthy will the LG functions and companies be out there?

A. The Functions and Providers will proceed to be out there and up to date in accordance with present insurance policies. Related info concerning availability shall be introduced upfront of adjustments.

8. What are LG Electronics’ plans for the LG ThinQ app for monitoring and controlling dwelling home equipment?

A. The LG ThinQ app shall be out there for obtain on each Google Play and the iOS App Retailer so that customers can proceed to make use of the LG ThinQ ecosystem of good services.

9. What does LG’s closure of its cellular enterprise imply for its current and future telephones?

A. Which means that LG cell phones is not going to be out there after the sale of the prevailing merchandise. LG is not going to introduce any new telephone out there in future. For particular product availability, please contact your provider.

10. What’s the standing of LG’s Second Yr Promise program?

This no-cost prolonged restricted guarantee program shall be awarded in full, persevering with to those that register their eligible new telephone in accordance with the phrases of this system. For extra info, please go to https://lgextendedwarranty.ca/ca/en/pages/guarantee/dwelling

11. Other than phasing out the smartphone, what about different LG Wi-fi units?

A. LG wi-fi headphones, earbuds and Bluetooth audio system will nonetheless be out there from LG Electronics Canada.

12. How will buyer private info be dealt with correctly?

A. LG cell phones function in your provider community utilizing the Android working system and should run third social gathering apps and companies. LG will proceed to deal with any private info that’s collected via its Apps and Providers in accordance with its Privateness Insurance policies and relevant legal guidelines. For product registration and customer support, please go to https://www.lg.com/ca_en/privateness. For all different LG companies, please seek advice from the privateness coverage supplied with that service. In any other case, please seek advice from the privateness insurance policies of Google, your provider, or third social gathering companies.

13. What occurs to the non-public info saved on my machine?

A. Your telephone’s private information shall be accessible to you as your telephone stays totally useful. To the extent that you just retailer information on a cloud service by a provider, Google or different third social gathering supplier, seek the advice of the phrases and situations offered by such supplier.

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Final up to date on April 4, 2021.





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